📋 Table of Contents
1. Introduction
Welcome to Sherpur Doctor Info (accessible at sherpurdoctorinfo.projuktihospital.com). This website is operated by Projukti Hospital, located at Jela Hospital Road, Narayanpur, Sherpur, Bangladesh.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of the site.
By using Sherpur Doctor Info, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Appointment Booking Data: When you book an appointment through our website, we collect your name, mobile number, age, and address submitted in the booking form.
- Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, and browser type.
- Device Information: We may collect information about your device including IP address, browser type, operating system, and screen resolution.
- Visitor Analytics: We use Firebase Realtime Database to count real-time and total visitors. This data is anonymous and does not identify individuals.
- Rating Data: If you submit a star rating for a doctor, the rating value is stored in Firebase. A flag is saved in your browser's localStorage to prevent duplicate ratings — no personal information is stored with the rating.
We do not collect sensitive personal data such as financial information, government IDs, or medical records through this website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Appointment Processing: Your name, phone number, age, and address are sent via WhatsApp to Projukti Hospital to process your appointment booking.
- Service Improvement: Anonymous usage data helps us understand which pages are most visited and how to improve the user experience.
- Visitor Statistics: Real-time and total visitor counts are displayed publicly on the homepage to show site activity.
- Doctor Ratings: Aggregated star ratings (average and count) are displayed on doctor profile pages to help patients make informed decisions.
- Communications: We do not send marketing emails or promotional messages. All communication is limited to appointment-related WhatsApp messages.
5. Cookies, localStorage & Firebase
Firebase Realtime Database: We use Google Firebase to store real-time visitor counts and doctor ratings. Firebase may use cookies and similar technologies as part of its service. Firebase is governed by Google's Privacy Policy available at policies.google.com/privacy.
localStorage: We store a small flag in your browser's localStorage to remember if you have already rated a doctor. This prevents duplicate ratings. No personal information is stored in localStorage. You can clear this data by clearing your browser's local storage or site data.
Google Analytics: This site may use Google Analytics to track anonymous usage statistics. Google Analytics uses cookies to collect data. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Session Storage: We use sessionStorage to ensure the total visitor count is incremented only once per browser session. No personal data is stored in sessionStorage.
You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of the website.
6. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your browser and our website.
- Firebase security rules that restrict data access to only the necessary paths (visitors, online_users, ratings).
- No storage of sensitive personal data on our servers — booking details are transmitted directly via WhatsApp.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data, but we strive to use commercially acceptable means to protect it.
7. Children's Privacy
Sherpur Doctor Info is a general health information and appointment booking service accessible to all users. We do not knowingly collect personal information from children under the age of 13 without parental consent.
Parents or guardians may use this website to book appointments on behalf of their children. In such cases, the parent or guardian is responsible for providing accurate information.
If you believe a child under 13 has provided us with personal information without parental consent, please contact us immediately at the details provided in Section 11, and we will take steps to delete such information.
8. Third-Party Links & Services
Our website contains links to and integrations with third-party services. We are not responsible for the privacy practices of these external services:
- WhatsApp (Meta Platforms): Appointment booking redirects to WhatsApp. Meta's Privacy Policy governs data processed through WhatsApp.
- Facebook & Messenger: Share buttons link to Facebook's sharing service. Facebook's Data Policy applies.
- Telegram: Share buttons link to Telegram's sharing service. Telegram's Privacy Policy applies.
- Google Firebase: Used for visitor counting and ratings storage. Google's Privacy Policy applies.
- Google Fonts: We use Google Fonts for typography. Google's Privacy Policy applies to font loading requests.
We encourage you to review the privacy policies of any third-party services you interact with through our website.
9. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You may request information about what personal data we hold about you.
- Right to Correction: You may request correction of inaccurate personal data.
- Right to Deletion: You may request deletion of your personal data, subject to certain legal obligations.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
- Right to Object: You may object to certain types of data processing.
To exercise any of these rights, please contact us using the details in Section 11. We will respond to your request within a reasonable timeframe.
Note: Since appointment booking data is transmitted directly to Projukti Hospital via WhatsApp and not stored on our servers, we may have limited ability to retrieve or delete such data once transmitted.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
For significant changes that materially affect your rights, we will make reasonable efforts to notify users through a prominent notice on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We aim to respond to all privacy-related inquiries within 7 business days.